Shipping and Delivery

Shipping and Delivery

At Le Vasthu, we provide digital vastu services, and therefore, there is no physical shipping involved. Upon completion of your order, our services will be delivered digitally via email or through our website.

Service Delivery:

  • Consultations: Scheduled consultations will be conducted online via video conferencing platforms or phone calls. You will receive a confirmation email with details of the appointment.
  • Reports: Any reports or analyses will be sent to your registered email address within the agreed timeframe.

For any issues related to the delivery of our services, please contact our support team at support@levasthu.com.

Privacy Policy

At Le Vasthu, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information.

Information We Collect:

  • Personal Information: We collect personal information such as your name, email address, phone number, and any other information you provide during registration or consultation.
  • Usage Data: We collect information on how you use our website, including your IP address, browser type, pages visited, and other usage statistics.

How We Use Your Information:

  • To Provide Services: We use your information to provide and improve our digital vastu services, including consultations and reports.
  • To Communicate: We use your contact information to communicate with you about your appointments, send reports, and provide updates or promotions related to our services.
  • For Internal Analysis: We use usage data for internal analysis to understand how our services are used and to enhance our website’s functionality.

Data Protection:

  • Security Measures: We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
  • Third-Party Sharing: We do not share your personal information with third parties without your consent, except as required by law.

Your Rights:

  • Access and Correction: You have the right to access and correct your personal information held by us. To do so, please contact us at privacy@levasthu.com.
  • Opt-Out: You can opt-out of receiving promotional communications from us by following the unsubscribe instructions included in those communications.

Changes to This Policy: We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

For any concerns regarding your privacy, please contact us at privacy@levasthu.com.

Terms and Conditions

Welcome to Le Vasthu. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions.

Service Use:

  • Eligibility: Our services are intended for individuals seeking digital vastu consultations and reports.
  • User Information: You agree to provide accurate and complete information when registering or scheduling a consultation. Le Vasthu is not responsible for any issues arising from inaccurate information provided by you.

Payment:

  • Secure Payment: Payments for our services are processed through secure payment gateways.
  • Non-Refundable Fees: All fees are non-refundable except as outlined in our Cancellation and Refund Policy.

Intellectual Property:

  • Ownership: All content on our website, including text, graphics, logos, and reports, is the intellectual property of Le Vasthu and is protected by applicable copyright and trademark laws.
  • Restrictions: You may not reproduce, distribute, or create derivative works from our content without our prior written permission.

Limitation of Liability:

  • No Warranty: Le Vasthu provides its services “as is” and without any warranty or guarantee.
  • No Liability: Le Vasthu is not liable for any indirect, incidental, or consequential damages arising from the use of our services.

Governing Law:

These terms and conditions are governed by the laws of Delhi. Any disputes arising from these terms shall be resolved in the courts of Delhi.

For any queries about these terms, please contact us at info@levasthu.com.

Cancellation and Refund Policy

At Le Vasthu, we strive to ensure customer satisfaction with our digital vastu services. Below is our cancellation and refund policy.

Cancellation:

  • Consultations: If you need to cancel a scheduled consultation, please do so at least 24 hours before the appointment. To cancel, contact us at support@levasthu.com.
  • Reports: Once a report has been delivered to your email, it cannot be canceled.

Refunds:

  • Consultations: If you cancel your appointment at least 24 hours in advance, you are eligible for a full refund. Refunds will be processed within 5-7 business days to the original payment method.
  • Reports: Due to the digital nature of our reports, we do not offer refunds once the report has been sent.

Dispute Resolution:

If you are not satisfied with our services, please contact us at support@levasthu.com. We will do our best to resolve any issues to your satisfaction.

For any questions or concerns regarding our cancellation and refund policy, please reach out to us at support@levasthu.com.